If you are having troubles, make sure the disc plays normally in DVDPlayer before trying to rip it: it is possible the region is not correctly set on your drive or the disc has a defect. Also, check the preferences for more options.
Simply choose the 'Rip and convert' mode, then select the title and tracks you want.
Be sure to also read the FAQ.
If you have further questions or need any assistance, you may contact us.